Provider of real-time chat, voice & content solutions.
In 2025 LivePerson bought time through aggressive cost cuts and a debt exchange, but it still has not proved that its revenue base is stable enough to turn that time into a real recovery.
LivePerson’s higher ARPC in 2025 does not prove a healthier customer base. The average customer became larger, but revenue retention fell to 82%, deferred revenue fell to $54.4 million, and non-current contract acquisition costs fell to $24.0 million, so the picture looks more l…
The 2025 debt exchange bought LivePerson maturity runway, but it did not create balance-sheet freedom. Year-end cash was $95.0 million against a $60.0 million cash floor, the 2029 stack had already grown to $221.9 million of principal, the Second Lien was recorded at $182.0 mill…
